Anonymous
map-marker Philadelphia, Pennsylvania

Was impressed

Used the restroom at the Elizabethtown store - was so impressed yes impressed with the cleanliness of this restroom! That shows the employees care about their customers. Oh and by the way, the 2 gentleman working the night shift (after 5pm) were polite and helpful too. I'm sorry I don't remember their names.
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User's recommendation: Say thanks once in a while when others are polite and helpful, they may need to hear it, that day.

Danielle T Ihi

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Verified Buyer
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Rachel Dailey harrassment

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Turkey Hill Minit Markets - Rachel Dailey harrassment
Turkey Hill Minit Markets - Rachel Dailey harrassment - Image 2
Hourly employee named Rachel is trying to have me banned from the store I live near because she had an affair with my partner last June. She has screamed at me and called the police without any provocation. I've been told repeatedly that I am not banned from the store, but Rachel continues to escalate. She has committed property damage on TH property and tried to start fights. This has been going on for months and it really needs to stop. Months ago
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Pros:
  • Food
  • Hours
  • Pricing
Cons:
  • Rachel dailey

Preferred solution: Apology

User's recommendation: Avoid the store

Anne L Qow
map-marker Monroe Township, Pennsylvania

Overcharged

Bought gas. Charged for gas plus $100. I was told that this was a deposit Transaction at Selinsgrove, PA. I've notified my bank, police, & a detective friend.
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Loss:
$100
Cons:
  • Ripping me off

Preferred solution: Full refund

User's recommendation: Don’t buy gas at Turkey Hill

Rita R Dyw

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Verified Reviewer
| map-marker Northampton, Pennsylvania

Scanning my ID is a invasion of my privacy

I understand that te stores need to make sure that you of legal age to buy cigarettes, but there is no reason to scan my ID because we customedont know if all out information on our ID is stored or not . Showing my ID at the registers to have my birthrate just checked without scanning should be enough and wouldn't invade the customers right of privacy
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Preferred solution: To stop scanning id

Victoria S Mgp
map-marker Lansford, Pennsylvania

Husband almost got bit by a dog that was not a service dog inside of the store

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I liked going to turkey hill. When I lived on n Tamaqua so when I moved to Lansford Pa I was happy to see that we had a Turkey Hill right down the street from us.

But as the winter hit summer I was so disappointed when I was going in bc it was a huge *** show. It was hard to get to the counters bc there was people blocking the registers that where there only to talk to the cashier's not to buy anything. I talked to a man that I believed was the manager about this his name was Mike. It did stop for a little while but just started back up a few months later.

So I just went there when nothing else was opened some night I went to another town to go to Turkey Hill. I love Turkey Hill Tea. It's the closest tea to wawa tea. Before I moved Tamaqua I never heard of turkey hill convenience stores.

I only know about turkey hill ice cream which is the only ice cream I buy. The past year Turkey Hill is getting a lot better so I started going more often. I even applied for a job at turkey Hill but for management. Last night my husband went to Turkey Hill to get 2packs of cigarettes around 10pm.

He was getting ready to leave when a man with a dog came walk in and the dog started to grow at my husband and jumped at him. Almost bitting him. If he didn't step back the dog would of bite him the cashier and owner of the dog thought it was funny and started to laugh. They never asked me husband if he was ok.

My husband is only 102 pounds and maybe 5'1" with major back problems. The customer on the other side of the counter told my husband if the dog jumped at him and almost bite him he would of punched the dog. My husband left the store as soon as possible to get away from the dog.

I did call the store and I did talk to the head quarters to let them know. The lady I talked to was very nice in the headquarters.

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Pros:
  • Love turkey hill tea and ice cream
  • Only place opened 24 hours
Cons:
  • Some of the cashiers

Preferred solution: Just so no other person or child have to deal with this again

Daniel F Xtf

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Verified Buyer

$125 charge and don't know why.

Turkey Hill Minit Markets - $125 charge and don't know why.
Updated by user Nov 13, 2023

Called customer service and no one answered. I left a voicemail.

Original review Nov 13, 2023
I went to Turkeyhill store to get fuel and buy a couple drinks. The fuel came to $35.00 and the drinks came to $6.76. I checked my account later to see my balance and it was far short of what I thought it should be. I checked the transactions and there was one for $125.00. Im not sure why that happened, but I did not make any purchases for that amount or anything near that amount. So, I would like to know what is going on and have that transaction refunded to my bank account.
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Loss:
$125
Pros:
  • I have never had a problem before this
Cons:
  • I got charged 125 dollars for evidentially nothing

Preferred solution: Full refund

Rickelyn D

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Verified Reviewer
| map-marker Columbus, Ohio

Treated poorly

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Tried to get cigarettes and pay with card card wouldnt read chip so we had to swipe it and still wouldnt read so we tried to pay with cash and the employee wouldnt serve my husband so I went to go in and ask for our cigs and she also turn my service away also saying that it was a third party sell and me and my husband both are of age and we both have ids and she had no reason to not serve us and turn away our service and had a snooty attitude the whole time
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Loss:
$10
Cons:
  • Poor customer service

Preferred solution: Woman obviously needs fired or wrote up anything or an apology something

User's recommendation: Don’t go to turkey hill

Daeshaun Ima
map-marker Berwick, Pennsylvania

Upset

Bought gas Sunday night clerk after it was approved cancelled the sell so it took my money and didnt get the fuel Im pissed about how its being handled they just act like its no big deal itll be the last time it happens
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User's recommendation: Stay away

1 comment
Miyuki Sbh

Went to pay at the pump on nov 9 it took 99$ out of my account and declined my card. Here it is 5 days later and I still haven’t got my money back. Place is trash

Shirena J

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Verified Reviewer
| map-marker Steelton, Pennsylvania

Poor customer service

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They need to hire some professional people at turkey hill in steelton pa worse customer service experience ever, i came to get two hotdogs and i ask the cashier trvina if their was cheese in the machines of course she said yes, now i have to ask becasue its always a hit or miss, so i said ok went and guess what no cheese so i came back to the register and no cashier present went back again after 2 mins nothing, finally came back again to the register and spoke to this sweet person named JJ who was able to help me however guess what, the cashier was screaming at him saying we suppose to help the people at the counter, umm was their and nohelp, so i said ok i went to the register to pay and she had an whole attitude, i said you dont need yo have an attitude I explain what happen and she said well i was outside talking to my assistant manager, question why you outside talking when your suppose to be working wasnt a break or anything and then have an attitude, she then was like well i was talking to my assistant manager worse customer service ever, they really need to hire some more professional people, management needs to review the tape, this was uncalled for and very unprofessional

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Pros:
  • Great products
Cons:
  • Poor customer service

Preferred solution: They need to hire more professionals cashier or have a training in how to talk to customers

User's recommendation: Go to another turkey hill other than this one

Maquentia S

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Complaint

I used to be an employee at turkey, hill and Pittston I have alot of people that still go to the store four people came to me and stated that someone there said I got fired for stealing food. I am pissed off, because who are they to tell anyone my business
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Scott A Dog

Misleading signage for gas prices

Turkey Hill Minit Markets - Misleading signage for gas prices
Price on sign for gas. Top line is for unleaded/regular gas @ $$$. Middle line is mid grade . Bottom line super 93 Not smart pay price non member price and whatever.. VERY deceptive !!! Advertised price on sign doesnt reflect the pump price!! But I guess thats how you make your money! The store in question is #950184. Just lost another customer. Done
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Pros:
  • Convenient
Cons:
  • Over priced

Preferred solution: Honest pricing at the pump!! With the cost of fuel what is the first thing you look at when passing a gas station— the sign with the price—- top line3.79/ gallon— NOT member price

User's recommendation: Don’t buy fuel here!! Or any other turkey hill

Anonymous
map-marker Bethlehem, Pennsylvania

The fat older woman that works in windgap turkey hill

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Well she needs to be fired she wants time chit chating slower dirt my 8 year old could cash people out faster n talk less but to top it off after I stood in line behind only one person for five mins. I then tryed paying for gas she tryed saying a card I use a lot I cant use for that wich bs then was told she was not selling me the nos drink I had infronta of me eather for no reson other then me speaking louder cus clearly first two she couldnt hear even thou ever behind me could so I do not want to keep having this problem going in there n I will say this she does this again she can call cops I ant gonna leave becouse somthing needs to be dne bout her snoby stuck up thinks she owns ur store n can miss treat ur customers so Iam asking u please handle befor Iam in again cus next time she dies this u will have a cop in windgap store to hear for him self wat shes doing not my first time in ur store there been here for 25years n do to her bs u lost gas money n food n drink money from me n four others

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User's recommendation: If u see older fat white woman in store leave no

1 comment
Guest

Your post appears to be written by someone with a very low IQ.

Anonymous
map-marker Groveport, Ohio

Can't fill up when paying at the pump

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A few months ago i had an issue getting gas at Turkey Hill. I've been filling my tank by paying at the pump for a long time until recently. As usual I swipe my debit card at the pump, start pumping my fuel and the pump shuts off at $50. WTF I know my tank isn't full yet. I go inside and I'm told that limits have been put in place for pay at the pump. Well guess what, I now fill up our 4 vehicles at Shell a mile up the road. I'm now giving them around $20,000 a year in fuel sales in addition to misc items inside, instead of Turkey Hill.
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User's recommendation: If you need a full tank of fuel go elsewhere.

Valisa Xfk
map-marker Allentown, Pennsylvania

Employee threating me (I'm a customer)

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I felt threatened for my life, all over 2 gallons of Turkey Hill Green Tea last night, all bcuz I simply asked the employee that was at the register, which registers are you at, this one or that one & then ALL *** LITERALLY BROKE LOOSE for no god damn reason. I understand everyone has an off day or 2 (or 34), and I also understand too that the job market is horrible right now & its hard to find people to work HOWEVER, hiring on these young DISRESPECTFUL as *** rude, obnoxious, punks that seem to think that hold this incredible sense of entitlement over the older generation, is NOT gonna be good 4 business

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Pros:
  • Close
Cons:
  • Rude employees
  • Disrespectful employees
  • Ignorant employees

Preferred solution: Apology

User's recommendation: Be careful, even employees can act out

Cain C
map-marker Scranton, Pennsylvania

To complaint,

The cashier at 1429 Mulberry st Was so disrespectful I didn't see the name tag but this happen in the afternoon of 07/06/2022 I was trying to filed a complaint and tell what happen but when I call no one answer. This is the worst service that I have ever received.
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Pros:
  • Close

Preferred solution: Apology

Helen M Blf

Matamoras

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I have recently been in your store and it seems the person whom was made Asst. Manager is on Probation for *** A lot of persons know. He was prior employee. Thinks he's' king. People will quit.
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Pros:
  • Close

Preferred solution: The guy returned to his prior statis

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